Linda Mayhood's Village general manager's report for 1/16/13

MEETINGS/EVENTS

KVRE radio program Thursday, Jan. 17, 10:15 a.m. assigned to Bobbie Bateman

Saline County Economic Development Corp. open forum regarding Saline County economic development strategic plan, Wednesday, Jan. 16, 2 p.m. Ouachita building

Hot Springs Chamber of Commerce Banquet, Thursday, Jan. 17, 6 p.m., Convention Center

Frauds and Scams educational meeting sponsored by the Village department of public safety, Thursday, Jan. 17, 6 to 8 p.m., Ouachita building

Legislative Luncheon, Tuesday, Jan. 22, 11 a.m. to 1:30 p.m., State Capitol Building

Town Hall Meeting regarding visitor policy, Wednesday, Jan. 23, 3 to 5 p.m., Ouachita building

Imagine Arkansas, Thursday, Jan. 24, 10:30 a.m., Coronado Center

POA OWNED LOT SALES 1011/2012

The POA owned lot sales for 2011/2012 by month and dollar amount totaled 245 with revenue of $185,851. The annualized assessment revenue from these lots totals $105,840.

GIS UPDATE

Stan Leek, GIS coordinator has determined the Village has identified approximately 7,000 unserved lots. This is defined as not having water or sewer and on an old paved or no paved street.

LOTS SALES/TRANSFERS/NEW HOME PERMITS

The statistic report showed 57 new home permits, 474 home sales and 1,713 lot sales/transfers for the year 2012.

BURN PERMIT

Saline County Judge Lanny Fite was successful in obtaining a burn permit for Village debris located at the stump dump in the Fenix area. Public works has performed the required berm work and has begun a controlled burn at this site. The area was nearing capacity from tornado debris.

STORM DAMAGED LOTS

Beverly Ellison, planning and inspections manager, has identified 507 storm damaged lots that have not been cleaned up by the owner from the April 25 tornado. Of this number, 108 are over one year delinquent. A set price for cleanup of $450 per lot has been negotiated from local tree contractors. The owner will contract directly with the contractor. Letters will be sent this month informing owners of this opportunity that will last approximately 120 days.

INTERIM WATER/WASTEWATER SUPERINTENDENT

Billy Graves, a 24 year Village POA employee, has been appointed as interim superintendent of water and wastewater. Graves was promoted to assistant water and wastewater superintendent in 2004. He holds a class 4 water license and class 1 wastewater license. He will be pursuing his class 2 wastewater license in March. The superintendent position has been extended two more weeks as the POA has only received two applications.

GOLF COURSE STORM UPDATE

John Paul, director of golf, reports the golf courses are 90-percent cleaned of the storm debris. There are stumps remaining that will be removed in the coming weeks. DeSoto renovation is progressing with the retaining walls around the club house, tree removal and the booster pump house complete. Work will begin on the cart paths as weather permits.

AT & T SERVICE

Several residents have notified the general manager's office they are unable to get internet service and other related services in the east end of the Village, particularly in the Granada Golf Course areas, as well as other areas. They have been unsuccessful in getting a suitable response from the local office.

A letter was written to Randall Stephenson, President of AT & T asking for assistance in this matter. Eric Fields, of Mr. Stephenson's office contacted the general manager's office and said the request has been sent to Charles Dixon, head of their Connect-A Community service division to review, make an on-site visit and give them a response as to what can be done to correct this problem. The general manager's office will continue to follow up on this issue.

SILVER SNEAKERS PROGRAM

Stephanie Heffer, director of recreation reports a total of 851 participants have availed themselves of this program since it was launched January 2.

HSV SEVERE WEATHER EMERGENCY INFORMATION BROCHURE

There is a new updated emergency brochure posted on the POA website, and placed in the administration building lobby and other POA facilities, for residents use. The brochure is normally updated each year in December and distributed.

NEW POA WEBSITE

The new POA website created by Exit Marketing went live Jan. 11. The webpage was taken down for four hours to make the transition.

MARKETING UPDATE

The Village marketing department is pleased to be launching three Stay and Play packages via the new hsvpoa.org website with Vacation Rentals, Village Villas and HSV Rentals as partners. Visitors will be able to find the packages on the golf page in a special drop down that links to the rental company of choice.

Also, on the new hsvpoa.org website, as well as on message boards, flyers, state week postcards and via local press is a new internal marketing quarterly contest targeted to non-resident property owners. Together with marketing partners like HSV Rentals, providing two night lodging, Diamante Country Club, providing dinner for two and various POA departments, providing rounds of golf and Woodland tickets. The goal is to excite owners to re-visit HSV in 2013. Non-resident property owners can enter the quarterly contest on the home page on the revamped hsvpoa.org.

State week postcards have started to be mailed out to HSV members across the US. The POA is mailing them six weeks before the actual week date to allow time for vacation/visit planning. These cards also mention the quarterly contest.